Office Phone 705-327-0118
Fax 705-325-8705
Social Media Facebook Facebook, Twitter Twitter
Primary Contact Tracey Carter, Executive Director; Phone: ext 100; Email:
Alternate Contact Tanya Devlin, Child and Family Advocate; Phone: ext 101; Email:
Hours Services offered Mon-Sun 24 hours 
Business hours Mon-Fri 9 am-5 pm
Description and Service
Description (Agency) A multi-disciplinary, child friendly approach proving education to improve the community’s response to child abuse and neglect * working to minimize trauma to children, youth and their families * and models, promotes and delivers excellence in child abuse response, investigation and prevention through service, education and leadership.
Description (Service) A safe, child-friendly location for children and youth who have experienced abuse, where service providers come together to investigate and coordinate services for the child/youth and their family. 
A Child and family advocate will assist the family in accessing ongoing support and services throughout the criminal justice and healing process.
Eligibility Ages: 24 year(s) and under 
Service children and youth up to and including 24 years of age
Application If a child or youth has been abused or there is suspicion of abuse, referrals/reports are to be made to the local police or the Children's Aid Society.
Languages English
Fees None
Location Information
Areas Served Muskoka District ; Simcoe County
Located In Community Orillia
Address & Map
359 West St N
Orillia, ON L3V 5E5
View Google Map
Intersection West St and South St
Physical Access Partially Accessible
Record Details
Sup. Description The CACSM is a child-friendly centre which dramatically improves the experience of children and youth moving through the physical and sexual abuse reporting process. With the unique wrap-around support of a Child and Family Advocate, children and families have the support and information they need as they move along road to healing. The CACSM has taken the lead in caring for and restoring the lives of vulnerable and abused children, youth and their families across Simcoe County and Muskoka.  
The primary work of the CACSM is to ensure the most child and youth friendly response to a report or disclosure of child abuse through enhancing the quality and effectiveness of the investigating interview with the best interest, comfort and safety of the child in mind. A seamless, multidisciplinary response is employed to support the victim and their family move through the healing journey. The multidisciplinary team includes police and protection services, health care workers and victim services.  
The CACSM also offers comprehensive abuse prevention presentations that safeguard children throughout our communities from online sexual exploitation and child sex predators. All CACSM Abuse Prevention presentations are offered free to children, teens and child-serving organizations across the county.
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