• Emergency services are available Mon-Sun 24 hrs
• Local volunteers are expected to be available Mon-Sun from 9 am-9 pm
• Required support outside of these hours are provided through the virtual on-call response system
• In larger scale emergencies, volunteers will be deployed to support responses within or outside of Ontario for longer hours

Trained volunteers and staff provide support and services to people affected by emergencies

• For the first 72 hours following an incident (house fires, floods, wildfires etc) provides services such as emergency shelter, food, clothing, and emotional support
• In large scale emergencies, Canadian Red Cross personnel work with governments and other organizations to assist affected individuals meet their basic needs
• Outside of emergencies, volunteers represent Canadian Red Cross at information sessions and community events to raise awareness on emergency preparedness
• Volunteers are also expected to attend in-person and online meetings and trainings

• Emergency Services are activated when calls are received through 1-800-850-5090 Emergency Response Line (24/7)
• To volunteer with Canadian Red Cross, visit Volunteer With Us - Canadian Red Cross - Canadian Red Cross