Effective March 13, 2020, all front-line counter services for the Landlord and Tenant Board are closed to the public until further notice and are not accepting in-person submission of documents, documents can be sent by Canada Post to:
Toronto North Office 47 Sheppard Ave E, Suite 700 Toronto, ON M2N 5X5
For further information see also the Ontario Ministry of Municipal Affairs and Housing, Investigation and Enforcement Unit listing MET2594
Phone Service: Mon-Fri 8:30 am-5 pm (to speak with a Customer Service Officer)
Automated recorded phone info: Mon-Sun 24 hours
ServiceOntario Centre, 34 Simcoe St, Barrie: Mon-Fri 8:30 am-5 pm, closed public holidays (for filing an application with the Landlord and Tenant Board)
Description and Service
Former Name
Landlord and Tenant Act ; Ontario Rental Housing Tribunal
Description (Service)
Role of the Landlord and Tenant Board (LTB) is to provide information to residential landlords and tenants about its practices and procedures and about their rights and responsibilities under the Residential Tenancies Act, and to resolve disputes between most residential landlords and tenants
LTB Customer Service Officers
process applications, schedule hearings, and provide information to the public about the Residential Tenancies Act, Customer Service Officers do not provide legal advice
LTB Dispute Resolution Officers
are available to help landlords and tenants, co-ops and co-op members resolve their application by mutual agreement, rather than going to a hearing where a member decides the matter for them
Member of the LTB
is a decision maker (sometimes called an adjudicator) who holds a hearing where landlords and tenants have the opportunity to tell the Member information that is relevant to the application
the Member will review the evidence that is presented and the law that applies to the case and make a legally enforceable decision
Information pamphlets, applications for landlords and tenants, forms and notices are available on the website and at the ServiceOntario Centre at 34 Simcoe St, applications and supporting documents can be filed at Simcoe St but there is no in-person service in Barrie for people wishing to speak to someone regarding the legislation
City of Barrie by-law 82-137 requires the maintenance of adequate and suitable heat for rented or leased dwellings/living accommodations within the City of Barrie, call the Building Services Department at 705-739-4212 for inquiries about this by-law
Eligibility
Landlords and Tenants
Application
Call or visit website for information and forms
Mail LTB applications by Canada Post:
Toronto North Office 47 Sheppard Ave E, Suite 700 Toronto ON M2N 5X5
Send LTB applications by Courier to:
Toronto South Office 15 Grosvenor St, Ground Floor Toronto, ON M7A 2G6
File LTB applications in person at ServiceOntario, 34 Simcoe St, Barrie, ON (do not mail documents to this location)
Languages
English ; French - Reception, Website, Programs
Fees
None - Fee for processing applications, no fee for information
Location Information
Areas Served
Muskoka District ; Simcoe County
Located In Community
Toronto Downtown
Address & Map
Toronto North Office 47 Sheppard Ave E, Suite 700 Toronto, ON M2N 5X5
Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. However, Information Orillia cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality.