Ontario. Ministry of the Attorney General. Toronto

Ontario Victim Services Secretariat, Victim Support Line

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Record #: CWD1052 Last Modified: 26 Nov 2013 Last Full Update: 09 Mar 2013
Office PhoneToronto 416-314-2447 * Admin: 416-325-3265
TTY Phone416-325-4935
Toll Free Phone1-888-579-2888
Primary ContactDebbie Falconer, A Program Coordinator
Alternate ContactCIC Contact, Community Information Toronto; Phone: 416-996-7576
Location Information
Address18 King St E, 7th Flr
Toronto, ON M5C 1C4
View Google Map
AccessibilityFully Accessible
Description and Subjects
Former Name(s)Information Services for Victims of Crime ; Ministry of the Solicitor General ; Ministry of the Solicitor General and Correctional Services
DescriptionThe Victim Support Line (VSL) is a province-wide, toll-free telephone information line providing access to information on counselling, programs and support for crime victims.  
When you call the VSL, you can choose to speak with FindHelp to learn about services available in your community, 24 hours a day, seven days a week, or to register for Victim Notification to get information about individuals held in provincial jails, block unwanted inmate calls and register for offender updates. 
Sup. DescriptionAnswered by Findhelp CIC in Toronto.
SubjectsCrime victims ; Elder abuse ; Information and referral
Service CategoriesCrime Victim/Witness Counselling ; General Crime Victim Assistance ; Specialized Information and Referral ~ Crime Victims
Service Details
HoursCounsellors: 24 hours for Findhelp * Victim Notification and Victim Liaison - messages will be responded to between 9am and 5pm
DatesYear round
Areas ServedOntario
EligibilityVictims of crime
LanguagesEnglish ; French ; Services offered in 13 languages including: Arabic, English, French, Italian, Spanish, Chinese (Cantonese, Mandarin and Taishan), Filipino, Hindi, Kinyarwanda, Punjabi, Rundi, Swahili and Urdu
Legal Status(30) Provincial Government