Mon-Fri 8:30 am-4 pm, hours may vary
To make a request for an appointment fill out the service request form at Service Request
Description and Service
Description (Service)
Temporary financial assistance and support in finding new employment, able-bodied claimants must be seeking employment to remain eligible
Service Canada has tools available to help search job listings, create a résumé, choose a career, and assess skills
Job Bank is an online source for employment information and job postings, see listing BAR2664
for most people, basic rate for calculating EI benefits is 55% of average insurable weekly earnings, up to a maximum amount
as of January 1, 2023, the maximum yearly insurable earnings amount is $61,500 for a maximum amount of $650 per week
Individuals not entitled to receive EI benefits, will be contacted by letter or by telephone, a Request for Reconsideration can be submitted, see website for details
Special benefits
include maternity and parental benefits, compassionate care benefits, benefits for Parents of Critically Ill Children, sickness benefits and more, see website for complete list and details
Family Supplement
for low income families who receive the Canada Child Benefit (CCB)
entitlement will be added to EI payment
amount based on annual net family income, see website for details
for assistance accessing services, complete an online request at Service Request
for people who do not have internet access call 1-877-355-2657 Mon-Fri 8:30 am-4 pm
for assistance in person, make a request for an appointment by filling out the service request form at Service Request
Eligibility
Eligibility information is a guideline, apply for benefits so processing agents can determine eligibility
Persons legally entitled to work in Canada who have an interruption of earnings due to shortage of work, injury, quarantine, pregnancy, adoption, personal illness, or a grave illness in the family
Hours of insurable employment that are used to calculate benefit must have been accumulated during qualifying period
qualifying period is the shorter of the 52-week period immediately before the start date of claim or the period from the start of a previous benefit period to the start of new benefit period, if benefits were applied for earlier and application was approved in the last 52 weeks
Claimants who quit a job without just cause or are fired for misconduct are ineligible for regular benefits, just cause includes:
discrimination
sexual harassment
working conditions that constitute a danger to health and safety
significant modification of terms and conditions respecting wages or salary
eaving to care for child or immediate family member
major changes in work duties
Application
Application forms available online only, can be accessed on computers at Service Canada sites
Records of Employment from previous employers should be submitted immediately after employment has ended in order to have claim considered from the last day worked
first 2 weeks of claim are a waiting period for which no benefits are paid, two week waiting period is to be served while collecting "Regular EI", and only a 1 week waiting period is to be served for "Special benefits"
apply for EI benefits as soon as work has been interrupted even if Record of Employment (ROE) has not yet been received, delay may cause loss of benefits
claimants' reports must be correctly completed to generate payment (exemptions available for compassionate care benefit claimants)
Languages
English ; French - Reception, Website, Interpretation, Programs, Publications
Fees
None
Location Information
Areas Served
Barrie ; Simcoe County ; Alliston; Angus; Innisfil; Midhurst; Elmvale
Description (Site)
Service Canada Centre, Barrie located near the intersesction of Owen St and Worsley St
Located In Community
Barrie
Address & Map
Barrie Service Canada Centre 48 Owen St Barrie, ON Canada L4M 3H1
Intersection
Owen St and Worsley St
Mailing Address
Barrie Service Canada Centre 48 Owen St Barrie, ON Canada L4M 3H1
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Every effort is made to ensure that the information in this database is accurate, up-to-date and comprehensive. However, Information Orillia cannot assume liability resulting from errors or omissions. Inclusion or omission of a program or service is not a comment on its quality.